New Service Announcement and Chamber Member Exclusive Deal: Guest Experience Evaluation Program

Hi Fellow Members... Are you marketing your restaurant but not seeing repeat business? We may have the solution with our latest offering!

Your marketing can only be as good as the experience you deliver. Our Guest Experience Evaluation Program helps ensure your restaurant and hospitality marketing matches reality by identifying the moments that delight guests and the ones that quietly drive them away. When you know what first-time customers actually experience, you can fix service gaps, improve consistency, create happier guests, generate better reviews, increase repeat business, and make every marketing dollar work harder.

Simply put: You’re not paying someone to eat at your restaurant. You’re paying for operational intelligence that helps increase repeat customers, improve reviews, strengthen staff performance, and uncover hidden revenue losses.

To help Chamber Member Restaurants experience the value of our process, we're offering a no-cost introductory Diner Audit. Chamber Members receive a 50-point performance rating that provides a snapshot of their guests' experience. While this introductory audit does not include the detailed written analysis available with our full service, many restaurants start here and later choose the comprehensive report for the actionable insights it provides.

Think your restaurant qualifies? Visit our online scheduler to schedule a qualifying evaluation.